Privacy Notice
Your privacy and the security of your health information are our top priorities
HIPAA-Compliant Privacy Practices
Central Park Advanced Imaging is committed to protecting your privacy and complying with all federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
This Privacy Notice describes how we may use and disclose your protected health information (PHI) and explains your rights regarding your health information.
1. Overview
Central Park Advanced Imaging ("CPAI," "we," "us," or "our") is committed to maintaining the privacy and confidentiality of your personal and health information. This Privacy Notice explains:
- What information we collect
- How we use and protect that information
- When we may share your information
- Your rights regarding your information
This notice applies to all patients, website visitors, and anyone whose information CPAI collects, uses, or maintains.
Your Rights and Our Duties
We are required by law to maintain the privacy and security of your protected health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of this notice currently in effect.
2. Information We Collect
2.1 Protected Health Information (PHI)
When you become a patient, we collect health information necessary to provide quality care, including:
- Personal identifiers: Name, date of birth, address, phone number, email, Social Security number
- Medical information: Medical history, current symptoms, medications, allergies, previous imaging studies
- Insurance information: Insurance provider, policy number, group number
- Imaging data: MRI, CT, ultrasound, and PET/CT images and reports
- Billing information: Payment methods, billing address, claims history
2.2 Website and Digital Information
When you visit our website or use our online services, we may collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website or search terms
- Appointment booking information
- Cookie data (see Section 7)
2.3 Information from Third Parties
We may receive information from:
- Your referring physician or healthcare provider
- Your insurance company
- Other healthcare facilities (with your authorization)
- Family members or caregivers (with your permission)
3. How We Use Your Information
3.1 Treatment
We use your health information to provide, coordinate, and manage your imaging services, including:
- Performing diagnostic imaging procedures
- Interpreting and reporting imaging results
- Communicating with your healthcare providers
- Coordinating follow-up care
- Maintaining your medical records
3.2 Payment
We use your information to obtain payment for services, including:
- Billing you or your insurance company
- Verifying insurance coverage and benefits
- Submitting claims to insurance providers
- Processing payment plans or financial assistance
- Collection activities for unpaid balances
3.3 Healthcare Operations
We use your information for operational purposes, including:
- Quality improvement and safety initiatives
- Staff training and education
- Accreditation and certification activities
- Business planning and development
- Customer service and patient satisfaction surveys
- Appointment reminders and follow-up communications
3.4 Legal Requirements
We may use or disclose your information when required by law, including:
- Court orders or subpoenas
- Public health reporting (e.g., disease reporting)
- Law enforcement investigations
- Workers' compensation claims
- Reporting abuse, neglect, or domestic violence (when required)
4. When We Disclose Your Information
4.1 Disclosures With Your Authorization
Except as described below, we will only disclose your health information with your written authorization. You may revoke your authorization at any time in writing.
4.2 Disclosures to Healthcare Providers
We may share your imaging results and reports with:
- Your referring physician
- Other physicians involved in your care
- Healthcare facilities where you receive treatment
- Specialists who need to review your imaging studies
4.3 Disclosures to Family and Friends
With your permission, we may share relevant information with family members, friends, or others you identify who are involved in your care or payment for care.
4.4 Business Associates
We may disclose your information to business associates who perform services on our behalf, such as:
- Billing and collection services
- IT support and data storage providers
- Legal and accounting services
- Quality assurance consultants
All business associates are required by law to protect your information and use it only for the purposes we authorize.
4.5 Emergency Situations
In emergency situations, we may disclose your information without your authorization if we believe it is necessary to prevent serious harm to you or others.
Marketing and Fundraising
We do not sell your information to third parties. Any marketing communications require your prior written authorization. You have the right to opt out of fundraising communications at any time.
5. Your Privacy Rights
Under HIPAA and state law, you have the following rights regarding your health information:
Right to Access
You have the right to review and obtain a copy of your medical records and imaging studies.
Right to Amend
You may request corrections to your medical records if you believe they are incorrect or incomplete.
Right to Accounting
You can request a list of certain disclosures we have made of your health information.
Right to Restrict
You may request restrictions on how we use or disclose your information for treatment, payment, or operations.
Right to Confidential Communications
You can request that we communicate with you in a specific way or at a specific location.
Right to Notice
You have the right to receive a paper copy of this Privacy Notice upon request.
How to Exercise Your Rights
To exercise any of these rights, please submit a written request to our Privacy Officer:
Sara Sozer
Central Park Advanced Imaging
110 E 60th St, Lower Level
New York, NY 10022
Email: info@cpaimaging.com
Phone: (212) 363-7315
We will respond to your request within 30 days. In some cases, we may deny your request, and we will explain the reason for the denial in writing.
6. How We Protect Your Information
6.1 Physical Safeguards
- Secure facility with controlled access
- Locked file cabinets for paper records
- Private consultation and exam rooms
- Secure disposal of records and imaging media
6.2 Technical Safeguards
- Encrypted data transmission and storage
- Secure, HIPAA-compliant servers
- Firewalls and intrusion detection systems
- Regular security audits and updates
- Secure authentication and access controls
- Encrypted email communications
6.3 Administrative Safeguards
- Comprehensive privacy and security policies
- Regular staff training on HIPAA compliance
- Business associate agreements with vendors
- Incident response and breach notification procedures
- Privacy Officer oversight
6.4 Breach Notification
In the unlikely event of a breach of your unsecured protected health information, we will notify you in accordance with federal and state law. Notification will include:
- A description of what happened
- The types of information involved
- Steps we are taking to investigate and mitigate harm
- Steps you can take to protect yourself
- Contact information for questions
7. Website Privacy and Cookies
7.1 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve website functionality
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain website features.
7.2 Analytics
We use analytics services (such as Google Analytics) to understand how visitors use our website. These services collect information such as:
- Pages visited and time spent on pages
- Referring websites
- Geographic location (city/state level)
- Device and browser information
This information is anonymized and does not identify individual users.
7.3 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
7.4 Online Security
Our website uses SSL encryption to protect information transmitted through our online booking and contact forms. Look for "https://" in your browser's address bar to verify secure connection.
8. Children's Privacy
We provide imaging services to patients of all ages, including minors. When providing services to children under 18, we obtain consent from parents or legal guardians as required by law.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent.
9. Changes to This Privacy Notice
We reserve the right to revise this Privacy Notice at any time. Changes will be effective immediately upon posting the revised notice on our website and in our facility. The revised notice will apply to all information we maintain, including information created or received before the changes.
You can obtain a current copy of our Privacy Notice:
- On our website at cpaimaging.com/privacy
- At our facility reception desk
- By requesting a copy via phone or email
10. Contact Us
Privacy Questions and Complaints
If you have questions about this Privacy Notice or believe your privacy rights have been violated, you may contact our Privacy Officer:
Sara Sozer
Central Park Advanced Imaging
110 E 60th St, Lower Level
New York, NY 10022
Phone: (212) 363-7315
Email: info@cpaimaging.com
Hours: Monday-Friday, 8:00 AM - 6:00 PM EST
File a Complaint
You have the right to file a complaint if you believe your privacy rights have been violated. You may file a complaint with:
- Our Privacy Officer (contact information above)
- The U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy
No Retaliation
You will not be penalized, retaliated against, or denied services for filing a complaint or exercising your privacy rights.
Questions About Your Privacy?
Our Privacy Officer is available to answer questions and address concerns about your privacy rights.