Frequently Asked Questions

Find answers to common questions about our services, policies, and procedures.

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Can I bring someone with me?

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Yes, you’re welcome to bring a companion to your appointment. They can wait in our comfortable reception area during your scan. For certain procedures, they may be able to stay with you if safety permits.
Preparation

What should I wear to my appointment?

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Wear comfortable, loose-fitting clothing without metal fasteners, zippers, or buttons. Avoid clothing with metallic threads. We provide gowns when necessary. Leave valuables at home.
Preparation

Can I get a copy of my images?

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Absolutely. You have the right to copies of your images and reports. We can provide them on a CD or through our secure online portal. There may be a small fee for physical copies.
Results

Will a doctor explain my results to me?

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Yes, our on-site radiologists are available to review findings with you in person if requested. We believe in clear communication and ensuring you understand your health information.
Results

How soon will I get my results?

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Most results are available within 24 hours. Our board-certified radiologists review all scans and provide detailed reports. We’ll send results to your referring physician and make them available through our patient portal.
Results

How soon can I get an appointment?

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We typically offer same-week appointments and can often accommodate urgent cases within 24-48 hours. Our concierge service ensures you get the care you need when you need it.
Scheduling

How do I schedule an appointment?

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You can schedule by calling us at (212) 555-1234, booking online through our website, or using our patient portal. We offer same-week appointments and work with your schedule to find a convenient time.
Scheduling

What if I don’t have insurance?

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We offer competitive self-pay rates and flexible payment options. Contact our billing department for specific pricing information. We believe everyone deserves access to quality diagnostic imaging.
Insurance

Do I need a referral from my doctor?

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For most scans, a referral is not required. However, some insurance plans may require a referral for coverage. We recommend checking with your insurance provider. For self-pay patients, no referral is needed.
General Insurance

Do you accept insurance?

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Yes, we accept most major insurance plans including Medicare and Medicaid. Please contact our office with your insurance information, and we’ll verify your coverage before your appointment.
Insurance

Do I need to fast before a CT scan?

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It depends on the type of CT scan. For abdominal or pelvic scans with contrast, you may need to fast for 4-6 hours. We’ll provide specific instructions when you schedule your appointment. Always continue taking your regular medications unless instructed otherwise.
Preparation CT

What’s the difference between a CT scan and an MRI?

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CT scans use X-rays to create detailed images and are faster, making them ideal for emergencies and bone imaging. MRI uses magnetic fields and is better for soft tissue imaging. Your doctor will recommend the most appropriate scan for your specific condition.
CT

What if I’m claustrophobic?

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We understand that some patients feel anxious in enclosed spaces. Our MRI machines have a more open design, and we can provide calming music or relaxation techniques. In some cases, mild sedation may be available with a prescription from your doctor.
MRI

How long does an MRI take?

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Most MRI scans take between 30 to 60 minutes, depending on the area being examined and the specific protocol. We’ll provide you with an estimated time when you schedule your appointment.
MRI

How should I prepare for an MRI?

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Remove all metal objects including jewelry, watches, and belts. Wear comfortable clothing without metal fasteners. Inform us about any implants, claustrophobia concerns, or pregnancy. You may eat and take medications normally unless instructed otherwise.
Preparation MRI

Is an MRI scan safe?

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Yes, MRI scans are completely safe. They use magnetic fields and radio waves rather than ionizing radiation, making them non-invasive and safe for most patients. However, please inform us if you have any metal implants or pacemakers.
MRI

What are your hours of operation?

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We are open Monday through Friday from 7:00 AM to 8:00 PM, and Saturdays from 8:00 AM to 4:00 PM. We offer flexible scheduling to accommodate your busy lifestyle.
General Scheduling

Where are you located?

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We are conveniently located in Midtown Manhattan with easy access from all five boroughs. Our prime location makes it simple for patients to reach us via subway, bus, or car.
General

What services does Central Park Advanced Imaging offer?

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We offer comprehensive diagnostic imaging services including MRI, CT scans, ultrasound, PET/CT, cardiac imaging, and full-body screening. Our state-of-the-art facility is equipped with the latest technology to provide accurate and detailed results.
General

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to answer any questions you may have.